google chrome os integrates with web servers using cloud

Modify the URL that appears under Genesys Cloud for Chrome URL or Genesys Cloud for Firefox URL based on where your Genesys Cloud organization is located. By default, the integration points to US East. Otherwise, anyone using your organization, including agents, cannot log in. The extension must reference the region where your Genesys Cloud organization is located.

Genesys Cloud for Chrome URL or Genesys Cloud for Firefox URL is the domain that the app uses.For more information, see Administrator configuration. The names that administrators use to configure the settings programmatically differ slightly. For more information, see Individual configuration. The names in the list match the names that appear in the browser settings. The following list describes the settings available to configure the extensions. For more information, see Install the Genesys Cloud browser extensions. These browser settings override the administrator settings. If administrators installed the extensions remotely, then administrators configure the extensions but can allow users to configure the extension in their browser settings.

If the extension was installed on individual computers, then users can configure the extension in their browser settings. The type of installation determines who can configure the extension. The extensions can be configured either by individual users or by administrators. Note: This article applies to Genesys Cloud for Chrome and Genesys Cloud for Firefox.

Google chrome os integrates with web servers using cloud